Support
Stuck? Write to us.
Setup, billing, or a feature you're missing – send us an email and we'll sort it out together.
support@ivrola.com- support@ivrola.com
- Answered
- within one business day
- Please include
- Your store's .myshopify.com address and the app's name
(01)Help for each app
Every app also has a Help page with setup steps, right inside your Shopify admin.
(02)Questions
Which Shopify plans do your apps work on?
Every paid Shopify plan. Nothing we build requires Shopify Plus.
How do I pay?
Through Shopify. Charges appear on your regular Shopify bill, and you can change or cancel your plan from inside the app.
Can I try an app before paying?
Yes. Every app has a free plan, and paid plans come with a free trial.
What happens to my store if I uninstall?
The app's rules and settings are removed from your store right away, and we delete the data we held for your shop.
How do I get help?
Email support@ivrola.com. A real person answers within one business day.